UNIVERSAL TERMS OF SERVICE AGREEMENT
Last Revised: 9 January 2020
PLEASE READ THIS UNIVERSAL TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.
This Universal Terms of Service Agreement (this “Agreement”) is entered into by and between Aftergroup Ltd. (registered with UIC/BULSTAT: 203675688 by the Registry Agency of the Republic of Bulgaria), a private limited company (“Afterteam”) and you, and is made effective as of the date of your use of this website (“Site”) or the date of electronic acceptance. This Agreement sets forth the general terms and conditions of your use of the Site and the products and services purchased or accessed through this Site (individually and collectively, the “Services”). Services Agreements and additional policies apply to certain Services and are in addition to (not in lieu of) this Agreement. In the event of a conflict between the provisions of a Services Agreement and the provisions of this Agreement, the provisions of the applicable Services Agreement shall control.
The terms “we”, “us” or “our” shall refer to Afterteam. The terms “you”, “your”, “User” or “customer” shall refer to any individual or entity who accepts this Agreement, has access to your account or uses the Services. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.
- MODIFICATION OF AGREEMENT, SITE OR SERVICES
Afterteam may, in its sole and absolute discretion, change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services. In addition, Afterteam may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your shopper account (“Account”) information current. Afterteam assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate email address. In addition, Afterteam may terminate Your use of Services for any violation or breach of any of the terms of this Agreement by You. AFTERTEAM RESERVES THE RIGHT TO MODIFY, CHANGE, OR DISCONTINUE ANY ASPECT OF THIS SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION PRICES AND FEES FOR THE SAME, AT ANY TIME.
- ELIGIBILITY; AUTHORITY
This Site and the Services are available only to individuals (“Users”) who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you are (1) at least eighteen (18) years of age, (2) otherwise recognized as being able to form legally binding contracts under applicable law, or (3) are not a person barred from purchasing or receiving the Services found under the laws of the Republic of Bulgaria or other applicable jurisdiction.
If you are entering into this Agreement on behalf of a corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms “you”, “your”, “User” or “customer” shall refer to such corporate entity. If, after your electronic acceptance of this Agreement, Afterteam finds that you do not have the legal authority to bind such corporate entity, you will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations. Afterteam shall not be liable for any loss or damage resulting from Afterteam’s reliance on any instruction, notice, document or communication reasonably believed by Afterteam to be genuine and originating from an authorized representative of your corporate entity. If there is reasonable doubt about the authenticity of any such instruction, notice, document or communication, Afterteam reserves the right (but undertakes no duty) to require additional authentication from you. You further agree to be bound by the terms of this Agreement for transactions entered into by you, anyone acting as your agent and anyone who uses your account or the Services, whether or not authorized by you.
- YOUR ACCOUNT
In order to access some of the features of this Site or use some of the Services, you will have to create an Account, or an Account will be created for you. You represent and warrant to Afterteam that all information you submit when you create your Account is accurate, current and complete, and that you will keep your Account information accurate, current and complete. If Afterteam has reason to believe that your Account information is untrue, inaccurate, out-of-date or incomplete, Afterteam reserves the right, in its sole and absolute discretion, to suspend or terminate your Account. You are solely responsible for the activity that occurs on your Account, whether authorized by you or not, and you must keep your Account information secure, including without limitation your customer number/login, password, and Payment Method(s). For security purposes, Afterteam recommends that you change your password at least once every six (6) months for each Account. You must notify Afterteam immediately of any breach of security or unauthorized use of your Account. Afterteam will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be liable for any loss Afterteam or others incur caused by your Account, whether caused by you, or by an authorized person, or by an unauthorized person.
- GENERAL RULES OF CONDUCT
You acknowledge and agree that:
(1) Your use of this Site and the Services , including any content you submit, will comply with this Agreement, any applicable Services Agreement or policy that may apply to your Services and all applicable local, state, national and international laws, rules and regulations.
(2) You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.
(3) You will not use this Site or the Services in a manner (as determined by Afterteam in its sole and absolute discretion) that:
- Is illegal, or promotes or encourages illegal activity;
- Promotes, encourages or engages in child pornography or the exploitation of children;
- Promotes, encourages or engages in terrorism, violence against people, animals, or property;
- Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking;
- Violates the Consumer Protection Act or similar legislation, or promotes, encourages or engages in the sale or distribution of prescription medication without a valid prescription;
- Promotes or facilitates prostitution and/or sex trafficking;
- Infringes on the intellectual property rights of another User or any other person or entity;
- Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity;
- Interferes with the operation of this Site or the Services found at this Site;
- Contains or installs any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware; or
- Contains false or deceptive language, or unsubstantiated or comparative claims, regarding Afterteam or Afterteam’s Services.
(4) You will not copy or distribute in any medium any part of this Site or the Services , except where expressly authorized by Afterteam.
(5) You will not modify or alter any part of this Site or the Services found at this Site or any of its related technologies.
(6) You will not access Afterteam Content (as defined below) or User Content through any technology or means other than through this Site itself, or as Afterteam may designate.
(7) You agree to back-up all of your User Content so that you can access and use it when needed. Afterteam does not warrant that it backs-up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content.
(8) You will not re-sell or provide the Services for a commercial purpose, including any of Afterteam’s related technologies, without Afterteam’s express prior written consent.
(9) You will not to circumvent, disable or otherwise interfere with the security-related features of this Site or the Services found at this Site (including without limitation those features that prevent or restrict use or copying of any Afterteam Content or User Content) or enforce limitations on the use of this Site or the Services found at this Site, the Afterteam Content or the User Content therein.
(10) You agree to provide government-issued photo identification and/or government-issued business identification as required for verification of identity when requested.
(11) You are aware that Afterteam may from time-to-time call you about your account, and that, for the purposes of any and all such call(s), you may be subject to call recording and hereby consent to the same, subject to any applicable laws and our restrictions and obligations thereunder, including, where permissible, to record the entirety of such calls regardless of whether Afterteam asks you on any particular call for consent to record such call. You further acknowledge and agree that, to the extent permitted by applicable law, any such recording(s) may be submitted as evidence in any legal proceeding in which Afterteam is a party. Further, by providing your telephone or mobile number, you consent to receive marketing telephone calls from or on behalf of Afterteam that may be initiated by an automatic telephone dialing system and/or use an artificial or prerecorded voice. You understand that providing consent is not a condition of purchasing any good or service from Afterteam. Similarly, by providing your mobile number, you consent to receive marketing text messages from or on behalf of Afterteam that may be sent by an automatic telephone dialing system. You understand that providing consent is not a condition of purchasing any good or service from Afterteam. Message and data rates may apply.
- PROTECTION OF YOUR DATA
During maintenance, Afterteam may interact with certain hosted Services available to you that may involve the submission, collection and/or use of personally identifying or identifiable information about you and your own customers (“Your Data”) in the course of your use of these Services.. Afterteam’s Data Processing Addendum (“DPA”), which is hereby incorporated by reference and applicable to Covered Services, is meant to provide you contractual assurance that we have robust mechanisms to ensure the transfer of Your Data, including transfers of Your Data from the EEA to the Covered Services, meets with compliance under applicable data privacy laws.
For the purposes of the DPA and the Standard Contractual Clauses attached to the DPA (when and as applicable), you (and your applicable affiliates) are considered the Data Controller/Data Exporter, and your acceptance of the terms of service governing Covered Services at the time of purchase of any Covered Services will also be treated as your acknowledgement and acceptance of the DPA and its appendices (including the Standard Contractual Clauses and its appendices, as applicable). If you wish to print, sign and return a physical copy of the DPA, please send an email request to [email protected]
- USER CONTENT
Some of the features of this Site or the Services, including those Services that are shared with Afterteam, may allow Users to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice via forum posts, content submitted in connection with a contest, product reviews or recommendations, or photos to be incorporated into a social media event or activity (“User Submissions”), or (b) literary, artistic, musical, or other content, including but not limited to photos and videos (together with User Submissions, “User Content”). All content submitted through your Account is consider User Content. By posting or publishing User Content to this Site or to or via the Services, you represent and warrant to Afterteam that (1) you have all necessary rights to distribute User Content via this Site or via the Services, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (2) the User Content does not violate the rights of any third party. You shall be solely responsible for any and all of your User Content or User Content that is submitted through your Account, and the consequences of, and requirements for, distributing it.
You acknowledge and agree that your User Submissions are entirely voluntary, do not establish a confidential relationship or obligate Afterteam to treat your User Submissions as confidential or secret, that Afterteam has no obligation, either express or implied, to develop or use your User Submissions, and no compensation is due to you or to anyone else for any intentional or unintentional use of your User Submissions, and that Afterteam may be working on the same or similar content, it may already know of such content from other sources, it may simply wish to develop this (or similar) content on its own, or it may have taken / will take some other action.
Afterteam shall own exclusive rights (including all intellectual property and other proprietary rights) to any User Submissions posted to this Site, and shall be entitled to the unrestricted use and dissemination of any User Submissions posted to this Site for any purpose, commercial or otherwise, without acknowledgment or compensation to you or to anyone else.
User Content Other Than User Submissions.
By posting or publishing User Content to this Site or through the Services, you authorize Afterteam to use the intellectual property and other proprietary rights in and to your User Content to enable inclusion and use of the User Content in the manner contemplated by this Site and this Agreement. You hereby grant Afterteam a worldwide, non-exclusive, royalty-free, sublicensable (through multiple tiers), and transferable license to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content in connection with this Site, the Services and Afterteam’s (and Afterteam’s affiliates’) business(es), including without limitation for promoting and redistributing all or part of this Site in any media formats and through any media channels without restrictions of any kind and without payment or other consideration of any kind, or permission or notification, to you or any third party. You also hereby grant each User of this Site a non-exclusive license to access your User Content (with the exception of User Content that you designate “private” or “password protected”) through this Site, and to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content as permitted through the functionality of this Site and under this Agreement. The above licenses granted by you in your User Content terminate within a commercially reasonable time after you remove or delete your User Content from this Site. You understand and agree, however, that Afterteam may retain (but not distribute, display, or perform) server copies of your User Content that have been removed or deleted. The above licenses granted by you in your User Content are perpetual and irrevocable. Notwithstanding anything to the contrary contained herein, Afterteam shall not use any User Content that has been designated “private” or “password protected” by you for the purpose of promoting this Site or Afterteam’s (or Afterteam’s affiliates’) business(es). If you have a website or other content hosted by Afterteam, you shall retain all of your ownership or licensed rights in User Content.
- AVAILABILITY OF WEBSITE/SERVICES
Subject to the terms and conditions of this Agreement and our other policies and procedures, we shall use commercially reasonable efforts to attempt to provide this Site and the Serviceson a twenty-four (24) hours a day, seven (7) days a week basis. You acknowledge and agree that from time to time this Site may be inaccessible or inoperable for any reason including, but not limited to, equipment malfunctions; periodic maintenance, repairs or replacements that we undertake from time to time; or causes beyond our reasonable control or that are not reasonably foreseeable including, but not limited to, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures. You acknowledge and agree that we have no control over the availability of this Site or the Service on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.
- PRODUCT CREDITS
In the event you are provided with a product credit (“Credit”), whether for redemption of the purchase of a specific product or for free with the purchase of another product (“Purchased Product”), you acknowledge and agree that such Credit is only valid for one (1) year and is only available with a valid purchase and may be terminated in the event the product purchased is deleted, cancelled, transferred or not renewed.The Credit will expire one (1) year from date of purchase of the Purchased Product if the Credit has not been redeemed. In the event that the Credit is redeemed, after the initial subscription period, the product will automatically renew at the then-current renewal price until cancelled. If you wish to cancel the automatic renewal of the product, you may do so by visiting your Account or by contacting customer service. For Credits issues for free with another Purchased Product, you acknowledge and agree that we may swap your Credit for a similar product, in our sole discretion.
- MONITORING OF CONTENT; ACCOUNT TERMINATION POLICY
Afterteam generally does not pre-screen User Content (whether posted to a website hosted by Afterteam or posted to this Site). However, Afterteam reserves the right (but undertakes no duty) to do so and decide whether any item of User Content is appropriate and/or complies with this Agreement. Afterteam may remove any item of User Content (whether posted to a website managed by Afterteam or posted to this Site) and/or terminate a User’s access to this Site or the Services found at this Site for posting or publishing any material in violation of this Agreement, or for otherwise violating this Agreement (as determined by Afterteam in its sole and absolute discretion), at any time and without prior notice. Afterteam may also terminate a User’s access to this Site or the Services found at this Site if Afterteam has reason to believe the User is a repeat offender. If Afterteam terminates your access to this Site or the Services found at this Site, Afterteam may, in its sole and absolute discretion, remove and destroy any data and files stored by you on its servers.
- DISCONTINUED SERVICES; END OF LIFE POLICY
Afterteam reserves the right to cease offering or providing any of the Services at any time, for any or no reason, and without prior notice. Although Afterteam makes great effort to maximize the lifespan of all its Services, there are times when a Service we offer will be discontinued or reach its End-of-Life (“EOL”). If that is the case, that product or service will no longer be supported by Afterteam, in any way, effective on the EOL date.
Notice and Migration.
In the event that any Service we offer has reached or will reach EOL, we will attempt to notify you thirty or more days in advance of the EOL date. It is your responsibility to take all necessary steps to replace the Service by migrating to a new Service before the EOL date, or by entirely ceasing reliance on said Service before the EOL date. In either case, Afterteam will either offer a comparable Service for you to migrate to for the remainder of the term of your purchase, a prorated in-store credit, or a prorated refund, to be determined by Afterteam in its sole and absolute discretion. Afterteam may, with or without notice to you, migrate you to the most up-to-date version of the Service, if available. You agree to take full responsibility for any and all loss or damage arising from any such migration.
Afterteam will not be liable to you or any third party for any modification, suspension, or discontinuance of any of the Services we may offer or facilitate access to.
- BETA SERVICES
From time to time, Afterteam may offer new Services (limited preview services or new features to existing Services) in a pre-release version. New Services, new features to existing Services or limited preview services shall be known, individually and collectively, as “Beta Services”. If you elect to use any Beta Services, then your use of the Beta Services is subject to the following terms and conditions: (1) You acknowledge and agree that the Beta Services are pre-release versions and may not work properly; (2) You acknowledge and agree that your use of the Beta Services may expose you to unusual risks of operational failures; (3) The Beta Services are provided as-is, so we do not recommend using them in production or mission critical environments; (4) Afterteam reserves the right to modify, change, or discontinue any aspect of the Beta Services at any time; (5) Commercially released versions of the Beta Services may change substantially, and programs that use or run with the Beta Services may not work with the commercially released versions or subsequent releases; (6) Afterteam may limit availability of customer service support time dedicated to support of the Beta Services; (7) You acknowledge and agree to provide prompt feedback regarding your experience with the Beta Services in a form reasonably requested by us, including information necessary to enable us to duplicate errors or problems you experience. You acknowledge and agree that we may use your feedback for any purpose, including product development purposes. At our request you will provide us with comments that we may use publicly for press materials and marketing collateral. Any intellectual property inherent in your feedback or arising from your use of the Beta Services shall be owned exclusively by Afterteam; (8) You acknowledge and agree that all information regarding your use of the Beta Services, including your experience with and opinions regarding the Beta Services, is confidential, and may not be disclosed to a third party or used for any purpose other than providing feedback to Afterteam; (9) The Beta Services are provided “as is”, “as available”, and “with all faults”. To the fullest extent permitted by law, Afterteam disclaims any and all warranties, statutory, express or implied, with respect to the Beta Services including, but not limited to, any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.
- FEES AND PAYMENTS
You agree that your Payment Method may be charged by one of our affiliated entities. Your transaction will be processed by Aftergroup Ltd. (Afterteam.com)
(A) GENERAL TERMS, INCLUDING AUTOMATIC RENEWAL TERMS
Payment Due at Time of Order; Non-Refundable.
You agree to pay all amounts due for Services at the time you order them. All amounts are non-refundable unless otherwise noted in the Refund Policy.
Afterteam reserves the right to change its prices and fees at any time, and such changes shall be posted online at this Site and effective immediately without need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes in prices and fees shall be effective when the Services in question come up for renewal as further described below.
Except as prohibited in any product-specific agreement, you may pay for Services by using any of the following “Payment Methods”: (1) valid credit card; (2) electronic payment from your personal or business checking account, as appropriate (and as defined below); (3) MyPOS, (4) International Payment Option (as defined below) or (5) via in-store credit balances, if applicable (and as defined below), each a “Payment Method”. The “Express Checkout” feature automatically places an order for the applicable Service and charges the primary Payment Method on file for your Account. Confirmation of that order will be sent to the email address on file for your Account. Your Payment Method on file must be kept valid if you have any active Services in your Account. In addition, you agree that the location for the processing of your payments may change for any reason, including the type of Payment Method chosen, the currency selected, or changes or updates made to your Payment Method.
You agree that where refunds are issued to your Payment Method, Afterteam’s issuance of a refund receipt is only confirmation that Afterteam has submitted your refund to the Payment Method charged at the time of the original sale, and that Afterteam has no control over when the refund will be applied towards your Payment Method’s available balance. You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle, or longer.
In the event a refund is issued to your Payment Method and the payment provider, payment processor or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to, limitations as to the timing of the refund or the number of refunds allowed, then Afterteam, in its sole and absolute discretion, reserves the right to issue the refund either (1) in the form of an in-store credit; (2) via issuance of a Afterteam check, which will be sent to the mailing address on file for your Account; or (3) in some jurisdictions, as a bank transfer, when the payment processor cannot refund back to the Payment Method. Afterteam also has the right to offer an in-store credit for customers seeking refunds, even if there are no limitations on refunds imposed by the Payment Method.
Monthly Billing Date.
If you are being billed on a monthly basis, your monthly billing date will be based on the date of the month you purchased the Services.
Other than as required by applicable law, Afterteam does not retain hard copies or electronic versions, standing order or standing instruction forms and/or any signed consents relating to your usage of our automatic renewal services, and we are therefore unable to provide any such document upon request. You may view or change your automatic renewal settings at any time by logging into your Afterteam account.
If for any reason Afterteam is unable to charge your Payment Method for the full amount owed, or if Afterteam receives notification of a chargeback, reversal, payment dispute, or is charged a penalty for any fee it previously charged to your Payment Method, you agree that Afterteam may pursue all available lawful remedies in order to obtain payment, including but not limited to, immediate cancellation, without notice to you, of Services registered or renewed on your behalf. Afterteam also reserves the right to charge you reasonable “administrative” fees” for (1) tasks Afterteam may perform outside the normal scope of its Services, (2) additional time and/or costs Afterteam may incur in providing its Services, and/or (3) your noncompliance with this Agreement (as determined by Afterteam in its sole and absolute discretion). Typical administrative or processing fee scenarios include, but are not limited to (1) customer service issues that require additional personal time or attention; (2) disputes that require accounting or legal services, whether performed by Afterteam staff or by outside firms retained by Afterteam; (3) recouping any and all costs and fees, including the cost of Services, incurred by Afterteam as the results of chargebacks or other payment disputes brought by you, your bank or Payment Method processor. These administrative fees or processing fees will be billed to the Payment Method you have on file with Afterteam.
Afterteam may offer product-level pricing in various currencies. The transaction will be processed in the selected currency and the pricing displayed during the checkout process will be the actual amount submitted for payment. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charge, which may be added to the final amount that appears on your bank statement or post as a separate amount. Please check with the issuer of your Payment Method for details. In addition, regardless of the selected currency, you acknowledge and agree that you may be charged Value Added Tax (“VAT”), or other localized fees and/or taxes, based on your bank and/or the country indicated in your billing address section.
(B) REFUND POLICY
Products and Services available for refunds are described here (“Refund Policy”).
(C) INTERNATIONAL PAYMENT OPTIONS
Afterteam offers a variety of alternative international payment options through a variety of International Payment Providers (“IPP”). In the event you select an IPP, you represent that you have already agreed to any and all of the IPP’s applicable customer service agreements in advance of completing your transaction at Afterteam. You also agree to allow the IPP to debit the full amount of your purchase from the selected account or payment method, collectively “Funding Sources”. In addition, you agree to allow the selected IPP to debit, if applicable, an “Exchange Rate Conversion Fee”, as well as any other fees or charges applicable to your agreement with the IPP (collectively, the “IPP Fees”), from your Funding Sources. You understand and agree that IPP Fees are subject to change at any time by the IPP without notice to you by Afterteam.
It is your responsibility to keep your Funding Sources current and funded. You agree that (1) the IPP or Afterteam reserve the right to decline a transaction for any reason and (2) neither the IPP nor Afterteam shall be liable to you or any third party regarding the same. You acknowledge that Afterteam will not attempt to fulfill the Services purchased by you until Afterteam receives confirmation of payment from the IPP through its associated payment processor. You acknowledge there may be a gap of several hours or days between the time you place an order and the time the IPP confirms payment through its associated payment processor. If Afterteam does not receive confirmation of payment from the IPP through its associated payment processor within thirty (30) days from when the order is placed, your order may be cancelled, at which time you will need to commence the purchase process again. In the event that you would like to cancel payment for a pending transaction, you may cancel the order through your Afterteam account. Payments received on previously cancelled orders will be automatically refunded to the original Payment Method when possible.
If, at the time Afterteam receives confirmation of payment from the IPP (through its associated payment processor), either (1) the Services are no longer available for purchase; or (2) a pending order has been cancelled in our systems; or (3) the confirmation of payment does not match the Euro amount of the pending order, and as a result your purchase is either over-funded or under-funded, Afterteam may automatically issue a partial refund (in the case of over-funding) or a full refund (in the case of under-funding) to your Funding Source. If the IPP (or its associated payment processor) imposes refund limitations of any kind, Afterteam reserves the right to issue refunds to an in-store credit balance or as a bank transfer, when the payment processor cannot refund back to the Payment Method. If you receive a full refund, you will need to begin the purchase process again. You agree that the IPP reserves the right not to refund IPP Fees associated with a refunded transaction. Accordingly, any refunds issued by Afterteam will be net of the IPP Fees unless otherwise specified.
(D) IN-STORE CREDIT BALANCES
In the event that your Account contains an in-store credit balance: (1) you may apply any available credit balance to any future purchase in your Account; and (2) you authorize Afterteam to apply any available credit balance to any outstanding administrative fees, chargebacks, or other fees related to your Account. In the event that your default Payment Method fails for an automated billing in connection with the processing of any Service renewals, Afterteam may use any available in-store credit balance if there are enough funds to cover the entire transaction. Regardless of the amount of in-store credit available in your account, Afterteam is not responsible for the loss of products resulting from an inability to collect funds from your default Payment Methods or the in-store credit. In-store credits will be applied based on the currency selected in the shopping cart at the time of purchase (or renewal). If you have more than one in-store credit, then the credits will be processed according to the age of the credit, with the oldest in-store credit being applied first. If additional funds are required to complete the purchase or renewal, credits held in a non-selected currency will be converted using Afterteam’s daily exchange rate based on the age of the credit (oldest to newest) until (1) enough funds are allocated to complete the transaction, or (2) there is no available balance left in your account. You understand and agree that at the time of conversion, Afterteam may also impose an additional administrative fee.
You can verify your available in-store credit balance at any time through your Account on the Afterteam website. You acknowledge that in-store credit balances are non-transferrable, may only be used in the Account in which they were acquired and may expire. Complimentary in-store credits will expire two years after issuance. In the event that Afterteam terminates your Account, you acknowledge and agree that any remaining available in-store credit balance will be forfeited.
You also acknowledge that funds available in your in-store credit balance will be held by Afterteam and will not accrue or pay interest for your behalf. To the extent any interest may accrue, you agree that Afterteam is entitled to receive and keep any such amounts to cover costs associated with supporting the in-store credit balance functionality.
- ADDITIONAL RESERVATION OF RIGHTS
Afterteam expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any Account or Services for any reason (as determined by Afterteam in its sole and absolute discretion), including but not limited to the following: (1) to correct mistakes made by Afterteam in offering or delivering any Services (including any domain name registration), (2) to protect the integrity and stability of, and correct mistakes made by, any domain name registry or registrar, (3) to assist with our fraud and abuse detection and prevention efforts, (4) to comply with court orders against you and/or applicable local, state, national and international laws, rules and regulations, (5) to comply with requests of law enforcement, including subpoena requests, (6) to comply with any dispute resolution process, (7) to defend any legal action or threatened legal action without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit, (8) to avoid any civil or criminal liability on the part of Afterteam, its officers, directors, employees and agents, as well as Afterteam’s affiliates, including, but not limited to, instances where you have sued or threatened to sue Afterteam, or (9) to respond to an excessive amount of complaints related in any way to your Account, or content on your website that could result in damage to Afterteam’s business, operations, reputation or shareholders.
Afterteam expressly reserves the right to review every Account for excessive space utilization, and to terminate or apply additional fees to those Accounts that exceed allowed levels.
Afterteam expressly reserves the right to terminate, without notice to you, any and all Services where, in Afterteam’s sole discretion, you are harassing or threatening Afterteam and/or any of Afterteam’s employees.
Except for User Content, the content on this Site and the Services , including without limitation the text, software, scripts, source code, API, graphics, photos, sounds, music, videos and interactive features and the trademarks, service marks and logos contained therein (“Afterteam Content”), are owned by or licensed to Afterteam in perpetuity, and are subject to copyright, trademark, and/or patent protection in Bulgaria and foreign countries, and other intellectual property rights under Bulgarian and foreign laws. Afterteam Content is provided to you “as is”, “as available” and “with all faults” for your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the express prior written consent of Afterteam. No right or license under any copyright, trademark, patent, or other proprietary right or license is granted by this Agreement. Afterteam reserves all rights not expressly granted in and to the Afterteam Content, this Site and the Services, and this Agreement do not transfer ownership of any of these rights.
We do not tolerate the transmission of spam. We monitor all traffic to and from our web servers for indications of spamming and maintain a spam abuse complaint center to register allegations of spam abuse. Customers suspected to be using our products and services for the purpose of sending spam are fully investigated. If we determine there is a problem with spam, we will take the appropriate action to resolve the situation.
We define spam as the sending of Unsolicited Commercial Email (UCE), Unsolicited Bulk Email (UBE) or Unsolicited Facsimiles (Fax), which is email or facsimile sent to recipients as an advertisement or otherwise, without first obtaining prior confirmed consent to receive these communications. This can include, but is not limited to, the following:
(1) Email Messages
(2) Windows system messages
(3) Pop-up messages (aka “adware” or “spyware” messages)
(4) Instant messages (using Facebook Messenger, Viber, WeChat or other instant messenger programs)
(5) Online chat room advertisements
(6) Facsimile Solicitations
(7) Text/SMS Messages
We will not allow our servers and services to be used for the purposes described above. In order to use our products and services, you must not only abide by all applicable laws and regulations, but you must also abide by this no spam policy. Commercial advertising and/or bulk emails or faxes may only be sent to recipients who have “opted-in” to receive messages. They must include a legitimate return address and reply-to address, the sender’s physical address, and an opt-out method in the footer of the email or fax. Upon request by us, conclusive proof of opt-in may be required for an email address or fax number.
If we determine the account, products, or services in question are being used in association with spam, we may re-direct, suspend, or cancel any account, or other applicable products or services. In such event, at our election, we may require you to respond by email to us stating that you will cease to send spam and/or have spam sent on your behalf and to require a non-refundable reactivation fee to be paid before the site, email boxes, and/or services are reactivated.
We encourage all customers and recipients of email generated from our products and services to report suspected spam.
- TRADEMARK AND/OR COPYRIGHT CLAIMS
Afterteam supports the protection of intellectual property. If you would like to submit (1) a trademark claim for violation of a mark on which you hold a valid, registered trademark or service mark, or (2) a copyright claim for material on which you hold a bona fide copyright, please refer to Afterteam’s Copyright Infringement Policy referenced above and available here.
- LINKS TO THIRD-PARTY WEBSITES
This Site and the Services found at this Site may contain links to third-party websites that are not owned or controlled by Afterteam. Afterteam assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, Afterteam does not censor or edit the content of any third-party websites. By using this Site or the Services found at this Site, you expressly release Afterteam from any and all liability arising from your use of any third-party website. Accordingly, Afterteam encourages you to be aware when you leave this Site or the Services found at this Site and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.
- DISCLAIMER OF REPRESENTATIONS AND WARRANTIES
YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS SITE AND THE SERVICES FOUND AT THIS SITE SHALL BE AT YOUR OWN RISK AND THAT THIS SITE AND THE SERVICES FOUND AT THIS SITE ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”. AFTERTEAM, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD PARTY SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. AFTERTEAM, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (1) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (2) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND/OR (3) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND AFTERTEAM ASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.
IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY AFTERTEAM, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS (INCLUDING WITHOUT LIMITATION ITS CALL CENTER OR CUSTOMER SERVICE REPRESENTATIVES), AND THIRD PARTY SERVICE PROVIDERS WILL (1) CONSTITUTE LEGAL OR FINANCIAL ADVICE OR (2) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES FOUND AT THIS SITE, AND USERS SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.
THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.
- LIMITATION OF LIABILITY
IN NO EVENT SHALL AFTERTEAM, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD PARTY SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY THAT MAY RESULT FROM (1) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (2) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (3) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (4) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (5) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (6) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL CONTENT, PERSONAL INFORMATION, FINANCIAL INFORMATION OR OTHER INFORMATION AND DATA STORED THEREIN, (7) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (8) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (9) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, “X-RATED”, OBSCENE OR OTHERWISE OBJECTIONABLE, AND/OR (10) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT AFTERTEAM IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL AFTERTEAM’S TOTAL AGGREGATE LIABILITY EXCEED 1,500.00 EURO.
THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.
You agree to protect, defend, indemnify and hold harmless Afterteam and its officers, directors, employees, agents, and third party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by Afterteam directly or indirectly arising from (1) your use of and access to this Site or the Services found at this Site; (2) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (3) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.
- COMPLIANCE WITH LOCAL LAWS
Afterteam makes no representation or warranty that the content available on this Site or the Services found at this Site are appropriate in every country or jurisdiction, and access to this Site or the Services found at this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site or the Services found at this Site are responsible for compliance with all local laws, rules and regulations.
- DISPUTES AND ARBITRATION
(A) Disputes. The terms of this Section shall apply to all Disputes between you and Afterteam. For the purposes of this Section, “Dispute” shall mean any dispute, claim, or action between you and Afterteam arising under or relating to any Afterteam Services or Products, Afterteam’s websites, these Terms, or any other transaction involving you and Afterteam, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, and shall be interpreted to be given the broadest meaning allowable under law. YOU AND AFTERTEAM AGREE THAT “DISPUTE” AS DEFINED IN THESE TERMS SHALL NOT INCLUDE ANY CLAIM OR CAUSE OF ACTION BY YOU OR AFTERTEAM FOR (1) TRADE SECRET MISAPPROPRIATION, (2) PATENT INFRINGEMENT, (3) COPYRIGHT INFRINGEMENT OR MISUSE, AND (4) TRADEMARK INFRINGEMENT OR DILUTION. Moreover, notwithstanding anything else in these Terms, you agree that a court, not the arbitrator, may decide if a claim falls within one of these four exceptions.
(B) Binding Arbitration. You and Afterteam further agree: (1) to arbitrate all Disputes between the parties pursuant to the provisions in these Terms in front of the Arbitration Court of the Bulgarian Industrial Association; (2) these Terms memorialize a transaction in interstate commerce; and (3) this Section shall survive termination of these Terms. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED. The arbitrator may award you the same damages as a court sitting in proper jurisdiction, as limited by the Limitation of Liability set forth in Section 15 of this Agreement and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. In addition, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. The decision of the arbitrator shall be final and enforceable by any court with jurisdiction over the parties.
(C) Dispute Notice. In the event of a Dispute, you or Afterteam must first send to the other party a notice of the Dispute that shall include a written statement that sets forth the name, address and contact information of the party giving it, the facts giving rise to the Dispute, and the relief requested (the “Dispute Notice”). The Dispute Notice to Afterteam must be addressed to: Afterteam, ulitsa Sveti Kipriyan, floor 1, Sofia 1799, Bulgaria, Attn.: Legal Department (the “Afterteam Notice Address”). The Dispute Notice to you will be sent by certified mail to the most recent address we have on file or otherwise in our records for you. If Afterteam and you do not reach an agreement to resolve the Dispute within sixty (60) days after the Dispute Notice is received, you or Afterteam may commence an arbitration proceeding pursuant to this Section. Following submission and receipt of the Dispute Notice, each of us agrees to act in good faith to seek to resolve the Dispute before commencing arbitration.
- 23. SUCCESSORS AND ASSIGNS
This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors and assigns.
- 24. NO THIRD-PARTY BENEFICIARIES
Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.
- 25. TITLES AND HEADINGS; INDEPENDENT COVENANTS; SEVERABILITY
The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein. Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.
- 26. ENGLISH LANGUAGE CONTROLS
This Agreement, along with all policies and the applicable product agreements identified above and incorporated herein by reference (collectively, the “Agreement”), is executed in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, where permitted by law, the English version will control and prevail. Where the translated version is required to be provided to you and is to be considered binding by law (1) both language versions shall have equal validity, (2) each party acknowledges that it has reviewed both language versions and that they are substantially the same in all material respects, and (3) in the event of any discrepancy between these two versions, the translated version may prevail, provided that the intent of the Parties has been fully taken into consideration.
- 27. CONTACT INFORMATION
If you have any questions about this Agreement, please contact us by email or regular mail at the following address:
Afterteam Legal Department
Ulitsa Sveti Kipriyan, bl. 251A, entry 1
Sofia 1799, Bulgaria
- 28. ADDITIONAL TERMS FOR GERMAN CUSTOMERS ONLY
(A) CHOICE OF LAW FOR BUSINESS CUSTOMERS
Any and all contractual agreements between Afterteam and its commercial contract partner (“Entrepreneur” in the meaning of section 14 German Civil Code) are exclusively governed by and construed in accordance with the laws of the Republic of Bulgaria, exclusive of the conflict of law provisions and the United Nations Convention on Contracts for the International Sale of Goods.
(B) RIGHT TO REVOKE NOTICE
_____________BEGINNING OF LEGAL NOTICE FOR RIGHT TO REVOKE_____________
CONSUMERS (ACCORDING TO §13 BGB) HAVE THE RIGHT TO WITHDRAW FROM THIS CONTRACT WITHIN FOURTEEN DAYS WITHOUT GIVING A REASON. THE REVOCATION PERIOD IS FOURTEEN DAYS FROM THE DATE OF THE CONTRACT. IN ORDER TO EXERCISE YOUR RIGHT OF WITHDRAWAL, YOU MUST INFORM
ULITSA SVETI KIPRIYAN, BLOCK 251A, FLOOR 1
SOFIA 1799, BULGARIA
EMAIL: [email protected]
BY MEANS OF A CLEAR STATEMENT (E.G. A LETTER SENT BY POST, FAX OR E-MAIL) ABOUT YOUR DECISION TO WITHDRAW FROM THIS CONTRACT. YOU CAN USE THE ATTACHED TEMPLATE, WHICH HOWEVER IS NOT REQUIRED.
TO COMPLY WITH THE WITHDRAWAL PERIOD, IT IS SUFFICIENT FOR YOU TO SEND THE NOTICE TO EXERCISE THE RIGHT OF REFUSAL BEFORE EXPIRY OF THE WITHDRAWAL PERIOD.
(C) CONSEQUENCES OF THE CANCELLATION
IF YOU WITHDRAW FROM THIS AGREEMENT, WE SHALL REIMBURSE YOU ALL PAYMENTS WE HAVE RECEIVED FROM YOU, INCLUDING DELIVERY CHARGES (EXCEPT FOR THE ADDITIONAL COSTS ARISING FROM CHOOSING A DIFFERENT DELIVERY METHOD THAN THE MOST FAVORABLE STANDARD DELIVERY) WITHIN FOURTEEN DAYS FROM THE DATE ON WHICH THE NOTIFICATION OF YOUR REVOCATION OF THIS CONTRACT HAS REACHED US. FOR THIS REPAYMENT, WE WILL USE THE SAME FORM OF PAYMENT THAT YOU USED IN THE ORIGINAL TRANSACTION UNLESS OTHERWISE EXPRESSLY AGREED WITH YOU. IN NO CASE WILL YOU BE CHARGED FEES FOR THIS REPAYMENT.
IF YOU HAVE REQUESTED THAT WE COMMENCED RENDERING OUR SERVICES BEFORE THE END OF THE PERIOD TO WITHDRAW, WE RESERVE THE RIGHT TO CHARGE A REASONABLE AMOUNT EQUAL TO THE PROPORTION OF SERVICES ALREADY PROVIDED TO YOU AT THE TIME OF REVOCATION IN RESPECT OF THIS CONTRACT COMPARISON WITH THE TOTAL VOLUME OF SERVICES PROVIDED FOR IN THE CONTRACT.
(E) MODEL-TEMPLATE FOR EXERCISING YOUR RIGHT TO REVOKE:
(IF YOU WANT TO REVOKE THE CONTRACT, THEN PLEASE FILL IN THIS FORM AND SEND IT BACK.)
- TO AFTERTEAM, [email protected]
- HEREBY I / WE (*) HEREBY REVOKE THE CONTRACT CONCLUDED BY ME / US (*) CONCERNING THE PROVISION OF THE FOLLOWING SERVICE (*)
- ORDERED ON (*) / RECEIVED ON (*)
- NAME OF THE CONSUMER (S)
- ADDRESS OF THE CONSUMER (S)
- SIGNATURE OF THE CONSUMER (S) (ONLY WHEN NOTIFIED ON PAPER)
(*) DELETE IF NOT APPLICABLE
_____________END OF LEGAL NOTICE FOR RIGHT TO REVOKE_____________
(F) CUSTOMER SUPPORT
Customer support for Afterteam services and products provided under this Agreement is provided by Afterteam Ltd. which can be contacted at the following:
Ulitsa Sveti Kipriyan, block 251A, floor 1
E-Mail: [email protected]
Revised: 9 January, 2019