CORE FEATURES
- Every merchant gets their own store with a unique URL and branding.
- Every merchant gets a beautiful storefront with contact details and location
- A part of the sale value can be sent to admin as commission, and commission rate can be customized per tenant
- Detailed reports – admins can overview orders and filter by sale, by date, top merchants or top earners.
- Full integration with Stripe Connect
- Easy multiple delivery method integrations (i.e. DHL, UPS, Speedy, Ekont, local carriers)
- Shipping zones and shipping areas
- Multi-currency support
- Multilingual support
- Taxation method customization
- GDPR compliance tool
- User data request tool
- Instant, automated email notifications on every operation – customer order, product status change,
low stock inventory, pending order approvals, driver dispatches etc.
INVENTORY MANAGEMENT
- Advanced search with an auto-fill feature and fine-tuned performance.
- Inventory / Stock filters, product category filters, extra drop-down filters and column sorting.
- Intelligent settings for easy inventory/stock management.
- Advanced WooCommerce inventory controlling and monitoring features.
- Full support for WooCommerce variable products.
- Bulk product Actions to activate or deactivate WooCommerce stock management at product level.
- Bulk Actions within Stock Central to Control/Uncontrol products in bulk.
- Full inventory PDF export directly from Stock Central.
- See inventory count totals for selected products.
- Pair products with suppliers for quick selling stock re-ordering.
Set different suppliers to each variation. - Add decimals to WooCommerce stock quantities.
- Change, edit or update the inventory of every WooCommerce product in the database. Changes
immediately reflect the front-end of the marketplace. - Weekly and Fortnightly Sales, Lost Sales and Inventory Level Indicators to help tenants with re-ordering plan.
- Purchase orders and purchase notes.
- Inbound Stock overview – keep an eye on all inbound products.
- Pending incoming stock reflects in Stock Central.
- Add Purchase Prices – add individual purchase prices and prepare your shop for monitoring of your gross profits.
PICK & COLLECT SERVICE
- Each runner has a separate profile
- Runners can preview orders and claim them
- Order statuses can be adjusted in accordance with the current workflow
DRIVERS MOBILE + WEB APP
- Auto-assign Delivery Drivers – admin can auto-assign available delivery drivers to orders by 2
methods:
• Equally according to the number of orders each driver has.
• Unevenly in the following order: zip code, city, state, country, and the number of orders each driver has. - Admin can bulk assign drivers to orders in the admin panel.
- Admin can manually assign drivers to orders in the admin panel.
- Delivery drivers can claim orders in the driver’s panel.
- Delivery drivers can update order statuses to delivered or failed attempt and leave comments on
orders. - The delivery driver can plan his route and navigate to his destination.
- The delivery driver can easily call the customer or the dispatch.
- Route planning – delivery drivers can plan their route by distance or manually.
- Delivery drivers can view the address on the map and navigate to the destination.
- Delivery drivers can see the pickup address and easily call the store and navigate.
- Delivery drivers can easily call the customer.
Delivery drivers can easily mark order status as delivered or not delivered. - The delivery driver can view all order details, including billing address, shipping address, items,
comments, and more. - Proof of delivery
• Photo – driver can take a photo
• Signature – driver can sign the customer through the mobile app as a sign of delivery - SMS / email notifications
MERCHANTS (TENANTS)
- Frontend dashboard for each tenant
- Tenants manage products, orders management, withdraw everything from site frontend.
- Tenants can see their sales report, generate statements and overview from the frontend.
- Live chat – tenants can give quick real-time support to registered users & customers.
- Tenants can ask for withdrawals on their bank account.
- Tenants can get followed.
- Tenants can offer customized return and warranty statements of their sold products to customers.
CUSTOMERS
- Customers can shop
- Customers can save their personal data
- Customers can follow up on their list of orders
- Customers can follow tenants
- Customers can easily request a refund
- Customers get notified about their purchases
- Customers can request to get a product from the shopping mall directly
AUTOMATION
- Products can be scheduled for automatic upload through a CSV file / cron job
- Emails sequences and automation can be created from the admin backend for free
- Notifications (email / push notifications) on all types of interactions
SECURITY LOG
- Every single user action (admin, tenants) is being recorded and stored in a detailed server log
- The inventory management module has its own history log
TRACKING
- Control access to content with CRM tags
- Track purchases and subscription statuses
- Send form submissions to a CRM
- Recover abandoned carts
- Update lifetime values and order numbers
- Logins add-on – tracks stale customer accounts by applying tags in the CRM after a period of
inactivity, and lets us perform login redirect